How to Get Your MTN Number from Your Phone: A Comprehensive Guide


If you’re an MTN customer, it’s essential to know your MTN number. This is because your MTN number is unique to you and is used for various purposes, such as activating services like mobile banking, SMS alerts, and more. In this guide, we will show you how to easily get your MTN number from your phone. We’ll also cover some common mistakes people make when trying to get their MTN number, so you can avoid them.

Step 1: Open the MTN App

The first step to getting your MTN number is to open the MTN app on your phone. The MTN app allows you to manage your account, make payments, and access other features. To download the MTN app, go to the Google Play Store or the Apple App Store and search for "MTN App". Once you have the app installed, open it and log in with your MTN number and password.

Step 2: Check Your Account Information

Once you’ve logged into the MTN app, go to the "My Account" section. Here, you’ll find all the information related to your account, including your MTN number. To see your MTN number, scroll down to the "Account Details" section and look for the "Phone Number" field. Your MTN number should be listed here.

Step 3: Contact MTN Customer Support

If you’re unable to find your MTN number in the MTN app, you can contact MTN customer support for assistance. MTN customer support is available 24/7 via phone, email, or live chat. When contacting customer support, provide them with as much information as possible about your account, such as your name, account number, and date of birth. This will help them to quickly identify your account and provide you with your MTN number.

Common Mistakes to Avoid

When trying to get your MTN number, it’s important to avoid common mistakes that can lead to frustration and delays.

Here are some mistakes to avoid:

  • Don’t search for your MTN number on Google or social media. This is not a secure way to find your MTN number, as it could put your personal information at risk of being stolen. Instead, use the MTN app or contact customer support directly.
  • Don’t share your MTN number with anyone. Your MTN number is personal and should only be shared with trusted individuals or businesses that need access to your account.
  • Don’t try to guess your MTN number. This is not a reliable method, as there are many possible combinations of numbers that could be your MTN number. Instead, use the MTN app or contact customer support directly.


Getting your MTN number from your phone is an essential step in managing your account and accessing various features. By following the steps outlined in this guide and avoiding common mistakes, you can easily get your MTN number and start using it to its full potential. Remember, if you’re unsure about anything, don’t hesitate to contact MTN customer support for assistance.