How to Check Phone Number on MTN: A Comprehensive Guide

Introduction

Checking your phone number is an essential task that can help you keep track of your personal and business contacts, avoid spam calls, and even detect fraudulent activities. MTN, one of the leading telecommunications companies in Nigeria, provides different ways for customers to check their phone numbers. In this guide, we will explore the various methods of checking your MTN phone number, including the easiest and most effective ways.

Method 1: Using the MTN Self-Service Portal

The MTN Self-Service Portal is a user-friendly platform that allows customers to access their account information, including their phone number. Here’s how to check your MTN phone number using the self-service portal:

  1. Visit the MTN Self-Service Portal website (https://selfservice.mtn.ng/) on your computer or mobile device.
  2. Log in to your account by entering your username and password.
  3. Click on the "My Profile" tab.
  4. Scroll down to the "Phone Numbers" section and click on it.
  5. Your MTN phone number will be displayed. You can also edit your phone number if necessary.

Method 2: Using the MTN App

The MTN app is a mobile application that provides customers with easy access to their MTN account information, including their phone number.

Here’s how to check your MTN phone number using the app:

  1. Download and install the MTN app on your smartphone.
  2. Log in to your account by entering your username and password.
  3. Tap on the "My Profile" tab.
  4. Scroll down to the "Phone Numbers" section and tap on it.
  5. Your MTN phone number will be displayed. You can also edit your phone number if necessary.

Method 3: Using SMS Code

MTN provides an SMS code that customers can use to check their phone number.

Here’s how to check your MTN phone number using the SMS code:

  1. Dial *123 on your MTN line.
  2. Follow the prompts and enter your MTN phone number when prompted.
  3. The system will send an SMS code to the number you entered.
  4. Enter the SMS code when prompted, and your MTN phone number will be displayed.

Method 4: Using a Customer Care Agent

In case you are unable to check your MTN phone number using any of the above methods, you can contact MTN customer care for assistance.

Here’s how to contact MTN customer care:

  1. Dial the MTN customer care hotline (0813 145 6789) on your MTN line.
  2. Follow the prompts and speak with a customer care agent.
  3. Provide the agent with your MTN phone number, name, and any other relevant information.
  4. The agent will assist you in checking your MTN phone number.

Summary

Checking your MTN phone number is an essential task that can help you stay organized and avoid fraudulent activities. MTN provides different methods for customers to check their phone number, including the easiest and most effective ways. Whether you prefer to use the self-service portal, the MTN app, SMS code, or customer care agent, you can easily access your MTN phone number and make any necessary changes.