Business Analyst at Datafin Recruitment



TACKLE complex business issues while performing business analysis and interpreting business needs with the ICT team of a quality certification and cold chain management service provider looking for your expertise to be his next business analyst. You will need to ensure that a high level of continuous improvement is built into the Software Development Life Cycle (SDLC) process. The successful incumbent must possess a 3 year postgraduate degree in ICT or related discipline with relevant BA certifications, 5+ years in a similar role and experience in mobile computing (mobile infrastructure development/administration) . You will also need at least 3 years of project management business case development and SDLC design, Azure DevOps services, SQL, knowledge of Service Oriented Architecture/Microservices and have worked on API integration projects, software upgrades, architecture changes, infrastructure and implementation of new components. .


Planning cycle –

  • Daily to monthly planning cycle.

Definitions of analysis, process flow and solutions –

  • Identify business issues and data challenges of the organization and industry.
  • Identify the strengths and weaknesses of the organization and suggest areas for improvement.
  • Review and update requirements, specifications, business processes and recommendations related to the proposed solution.
  • Create a business requirement specification.
  • Develop user stories with acceptance criteria.
  • Design of solutions and process flows.
  • Provide progress reports.
  • Ensure issues are identified, tracked, logged and resolved in a timely manner.
  • Develop functional and non-functional requirements such as system performance and fault tolerance.
  • Address all audit findings and ensure corrective action is taken.
  • Provide regular updates on these as needed.

Technical recommendation and tests –

  • Review test plans to ensure test coverage meets acceptance criteria.
  • Review testing and approvals.
  • Work with Test Manager to ensure issues are identified, tracked, reported and resolved in a timely manner.
  • Work with Product Owner and other stakeholders to identify required changes.
  • Communicate necessary changes to the development team.

Internal operations –

  • Identify areas for improvement of internal processes.
  • Document the processes, if necessary, suggest areas of possible solutions.

Project Execution –

  • Assist in enforcing project deadlines and schedules.
  • Communicate and enforce DevSecOps standards.
  • Execute tasks according to the project schedule.
  • Provide high quality services to all stakeholders.

Customer management –

  • Develop relationships with client personnel that foster bonding with clients.
  • Communicate effectively with clients to identify needs and evaluate alternative business solutions with project management.
  • Continually seek opportunities to increase customer satisfaction and deepen customer relationships.
  • Effectively manage customer expectations.

Facilitates internal teams/workgroups and communication –

  • Participate in the animation of team and client meetings.
  • Make informative and well-organized presentations.
  • Difficult/sensitive information communicated tactfully.
  • Assist the project manager.

Development of innovators –

  • Conduct effective progress reviews.
  • Researched and participated in development opportunities in addition to required training.
  • Train other innovators through formal and informal training programs.
  • Mentor those with less experience through informal channels.
  • Update business analysis documentation with enhancements and changes to business analysis methodologies and tools on the Wiki.
  • Keep up to date with changes and improvements in business analytics and apply them.


Skills –

  • Minimum 3-year advanced degree in ICT or related discipline.
  • Relevant certifications in business analysis.

Experience/Skills –

  • 5 years and over –
  • In a complex technological environment, do business analysis and system analysis.
  • Experience in mobile IT computing (development/administration of mobile infrastructures).
    • 3+ years of experience in project management business case development and SDLC design.
    • Work on projects for API integration, software updates, architecture changes, infrastructure and implementation of new components.
    • Work with safety design principles.
    • Work with SQL.
    • Experience in Azure DevOps services.
    • Work with APIs and web applications.
    • Experience in mobile applications.
    • Knowledge of applicable legislation.
    • Has an understanding in the areas of application programming, databases, business intelligence and systems design.
    • Knowledge of microservices / service oriented architecture.
    • Knowledge of legacy and web-based systems that interface with each other.

Desirable –

  • ITIL/COBIT Foundation.
  • Experience in the agricultural sector.
  • Testing experience.


  • Coordination and leadership skills.
  • Ability to adapt to a rapidly changing DevOps and keep pace with the latest thinking and new business analytics technologies.
  • Strong collaborative problem-solving and analytical ability to manage multiple sources of information and provide data analysis reports to management.
  • Strong customer orientation with the ability to respond to requests from internal and external stakeholders.
  • Excellent written and verbal communication skills and the ability to communicate concepts related to business analysis to technical and non-technical stakeholders at various hierarchical levels.
  • Ability to build business partnerships that help drive application development strategy
  • Able to work independently with demanding users in a high pressure environment.
  • Strong ability to function in a flexible and dynamic environment where creative and “outside the box” thinking is required.
  • Ability to multi-task.
  • Display an understanding of the different functions within an organization.
  • The ability to work in a team and independently.
  • Strong presentation skills.

Although we would really like to respond to every application, if you are not contacted for this position within 10 working days, please consider your application unsuccessful.


When applying for a job, make sure you meet the minimum job requirements. AloneSouth African citizens will be considered for this role. If you are not at the stated location of any of the jobs, please note your relocation plans in all job applications and correspondence. Please email a word copy of your CV to [Email Address Removed] and mention the reference numbers of the works. We have a job listing on [URL Removed] Datafin IT Recruitment – Jobs in Cape Town.

Desired skills:

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